Auto Best Co., Ltd (“Autobest”, “we”, “our”, or “us”) recognizes the importance of protecting personal information and complies with applicable laws and regulations, including the Act on the Protection of Personal Information and related guidelines.
We are committed to handling personal information appropriately and securely.
“Personal Information” means information relating to a living individual that can identify the individual directly or indirectly, including but not limited to:
“Specific Personal Information” refers to information defined under the “My Number” Act.
We collect and use personal information only for the following purposes:
We will not use personal information beyond these purposes without prior consent, except where permitted by law.
Where applicable (e.g., for users in the EU/UK), we process personal data based on:
We do not disclose personal information to third parties except in the following cases:
We may also share anonymized data that cannot identify individuals.
Personal information may be transferred outside Japan where necessary for business operations. In such cases, we ensure appropriate safeguards in accordance with applicable laws.
We implement appropriate technical and organizational measures to protect personal information against:
We use cookies and similar technologies to improve user experience and analyze website traffic. Users can control cookie settings through their browser.
We do not collect or use sensitive personal information (e.g., health data, race, religion) unless required by law or with explicit consent.
We strictly comply with the My Number Act and only use such information for legally permitted purposes.
Users have the right to:
Requests will be handled promptly after identity verification. Reasonable fees may apply where permitted by law.
For inquiries regarding personal data:
Auto Best Co., Ltd
Email: shihar@autobest.jp
Phone: +81 90-8808-4466
We may update this Privacy Policy as necessary. Changes will be posted on this page with an updated effective date.
This Privacy Policy shall be governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the Fukuoka District Court.
This Privacy Policy may be provided in multiple languages. In case of discrepancies, the Japanese version shall prevail.
Shipping usually takes:
(depending on destination and shipping schedule)
Risk transfers once the vehicle is handed over to the shipping carrier in Japan.
No. We strongly recommend purchasing marine insurance to cover damage or loss during transit.
After full payment, you will receive:
Shipping is handled by third-party carriers. Claims must be made through the shipping company or insurance provider.
No. Each country has rules on:
You must check your country’s import regulations before purchase.
All import duties, taxes, and clearance fees are the buyer’s responsibility.
Auto Best is not responsible for import rejection. All costs (including storage or return) are borne by the customer.
We will inspect the vehicle and make it ready to drive as soon as landed. But, you should:
before driving. For safer & smoother experience.
No. All vehicles are sold as-is, especially auction vehicles.