Auto Best Co., LTD Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of services provided by Auto Best Co., Ltd (“Autobest”, “we”, “our”, “us”), including purchases made via our website, email, phone, WhatsApp, or other communication channels.

By placing an order, you confirm that you have read, understood, and agreed to these Terms.

2. Intellectual Property

All website content (images, text, logos, listings) is owned by Autobest and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without prior written permission.

3. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our services, you agree to such processing.

4. Nature of Business (Important)

Autobest operates as:

1. A vehicle exporter
2. An auction purchasing agent 

Vehicles are often used, auction-grade units, and may have wear, defects, or undisclosed conditions typical of auction vehicles.

5. Vehicle Condition & Disclaimer

1. Vehicles are sold “as-is, where-is” unless otherwise agreed in writing
2. Information (inspection sheets, photos, descriptions) is provided for reference only
3. Autobest does not guarantee mechanical condition, mileage accuracy, or suitability for use
4. Customers accept risks associated with used vehicle purchases

6. Pricing & Orders

1. Prices are subject to change without notice
2. Orders may be rejected or cancelled due to: Pricing errors, Stock unavailability, Customer information issues

7. Payment Terms

Standard Payment Structure

1. 50% advance deposit required before auction bidding
2. Remaining balance payable after shipment confirmation

Payment Deadlines

1. Full payment must be completed before document release
2. Failure to pay may result in:
                Order cancellation
                Forfeiture of deposit
                Resale of vehicle

Additional Costs

Customer is responsible for:

1. Bank charges
2. Currency conversion fees
3. Import duties, taxes, and clearance costs

8. Cancellation & Refund Policy

Before Auction (Important)

1. Cancellation must be requested at least 10 minutes before auction start
2. Refund: 100% refundable, minus: Bank charges, Transaction fees

After Auction Purchase

1. Once a vehicle is successfully purchased:
2. Cancellation is not free
3. The following may be deducted:
               Auction fees
               Cancellation penalties
               Administrative costs

Refund Options

Customers may choose:

1. Refund after deductions OR
2. Keep deposit as credit for future purchase
   

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   9. Shipping & Delivery

   1. Vehicles are shipped via third-party carriers
   2. Delivery is deemed complete when handed to the carrier

   Risk Transfer

   • Risk transfers to customer upon handover to carrier

   
   Not Liable For

   1. Shipping delays
   2. Damage or loss during transit
   3. Carrier errors

   Customers are strongly advised to purchase marine insurance.

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   10. Import Responsibility

   You are fully responsible for:

   1. Compliance with your country’s import laws
   2. Vehicle eligibility (age, emission, steering side)
   3. Customs clearance and taxes

   Autobest is not responsible for:

   1. Entry rejection
   2. Storage (demurrage) charges

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   11. Documents

   1. Export documents are released only after full payment
   2. Autobest is not liable for courier delays or document loss once dispatched

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   12. Limitation of Liability

   To the extent permitted by law:

   1. Autobest is not liable for indirect or consequential losses
   2. Maximum liability is limited to the amount paid for the vehicle

   Nothing in these Terms excludes liability where prohibited by law (e.g., fraud, willful misconduct).

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   13. Third-Party Services

   Banks, auction houses, and shipping companies are independent third parties. Autobest is not responsible for their actions or performance.

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   14. Anti-Social Forces Policy

   Autobest maintains zero tolerance toward anti-social forces and complies with Japanese regulatory expectations. Transactions with such parties will be refused or terminated.

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   15. Anti-Corruption

   We comply with international anti-bribery laws. Any unlawful payment or request will result in termination of business.

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   16. Export Control Compliance

   Customers must ensure compliance with export/import regulations. Providing false information may result in cancellation and legal liability.

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   17. Indemnification

   You agree to indemnify Autobest against claims arising from:

   1. Misuse of services
   2. Violation of laws
   3. Breach of these Terms

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   18. Governing Law & Jurisdiction

   These Terms are governed by the laws of Japan.
   Disputes shall be subject to the jurisdiction of the Fukuoka District Court.

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   19. Updates to Terms

   We may update these Terms at any time. Updates will be posted on our website.

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